Collect Payments (GTPay)

Collect <b>Payments</b>

Securely collect payments from GarageTouch Members for your services in just a few simple steps.

Create the Invoice

Enter the Member’s Referral Code, select the vehicle, and itemize services (labor, parts, other).

Send & Get Paid

Send the invoice through the GarageTouch app and receive confirmation once it’s paid in full.

Release the Vehicle

Payment, records, and warranty coverage are complete.

What You <b>Control</b>

You set prices. GarageTouch does not negotiate.

Your Pricing

You decide which services you offer.

Your Services

No changes to how you perform or schedule work.

Your Workflow

Create Invoice

No contracts. No price controls. No forced volume.

Close the <b>Job.</b> <br> Not the <b>Risk.</b>

Warranty Extended. Disputes Handled. Callbacks Reduced. GarageTouch closes the transaction—and the responsibility.

Warranty Support

Extends your warranty up to <strong>24 months / 12,000 miles</strong>.

Disputes Off Your Desk

Payments are documented. GarageTouch handles issues.

Fewer Costly Callbacks

Clear records and coverage reduce rework.

Why <b>Professionals</b> use <b>GarageTouch</b>

Every payment creates risk that doesn’t end at checkout.

Comebacks, disputes, warranty questions, chargebacks, and the familiar “can you take another look” visit quietly cost shops time, money, and focus weeks—or even months—after the work is done.

When you accept payment through GarageTouch, that risk shifts away from your shop. Your warranty remains in place, while GarageTouch adds extended protection for the customer, documents the service directly to the vehicle, and steps in when questions or issues arise. The 30% fee isn’t just for payment processing—it exists to prevent the much larger losses that occur when responsibility stays open after the vehicle leaves your bay.

GarageTouch helps you close the job cleanly, protect your margins, and avoid long‑tail problems many shops only recognize after they’ve already paid for them.

Have <b>Questions</b>?

What is GTPay?

GTPay is the billing layer inside the GarageTouch app.
It lets you invoice Members, get paid, and close service—while GarageTouch handles payments, records, and post-service protection.

When do I get paid?

Once the Member pays the invoice in the GarageTouch app, you receive a paid-in-full confirmation.

Do I control my prices?

Yes. You set all prices. GarageTouch does not alter or negotiate them.

Do I have to use GTPay for every customer?

No. GTPay is used when servicing GarageTouch Members.

What happens if a Member disputes a charge?

GarageTouch handles dispute intake and transaction review based on documented service items and records.

Do services paid through GarageTouch include a warranty?

Yes. All services paid through GarageTouch are covered by a 24-month / 12,000-mile Service Warranty, protecting the Member and reducing post-service conflict.

Does GarageTouch set service standards or tell me how to repair vehicles?

No. You retain full control over diagnosis, repair methods, and shop operations.

What does this cost?

GarageTouch charges a <strong>30% service fee</strong> on total payments processed through GarageTouch. This fee covers billing, payment processing, service records, rewards issuance, dispute handling, warranty administration, and platform operations.

Simple Pricing, <b>Everything Included.</b>

GarageTouch charges a <strong class="text-brand">30% Service Fee</strong> on the <strong>transaction total</strong> (labor, parts, and any line items billed to the customer) to fund the operating layer:

Customer Acquisition

from an existing member base and managed fleets

Efficiency at Scale

Scheduling, updates, and customer communications

Secured Billing

Invoicing, payment collection, and payout operations

Dedicated Support

Service Advisor escalation support (when things get messy)

This replaces time and costs you spend on sales, marketing, admin, collections, and dispute handling — streamlining your entire shop operation for maximum efficiency.

Service Order #SBQBOWAVT

2018 Mercedes-Benz S560

Scheduled Maintenance (85K mi.)

Parts

null

Labor

null

Other<span style="opacity:0.33;font-size:9px;display: block;">Shop Supplies, Disposal, Diagnostic, etc...</span>

null

Subtotal

$2,056.05

Service Fee (30%)

$616.82

Est. Total Earnings

$1,439.24

<strong class="text-brand">Your Pricing Stays Yours.</strong> The service fee is for the operating layer—routing, logistics, support, and payments.

Why the Service Fee?

<p>
GarageTouch is not a lead marketplace and not an ad platform.
</p>
<p>
The service fee funds a <strong>complete transaction and protection system</strong>:
</p>
<ul>

<li>Centralized billing and payment processing</li>

<li>Verified service records tied to the vehicle</li>

<li>Member rewards and loyalty infrastructure</li>

<li>Dispute handling and transaction support</li>

<li><strong>24-month / 12,000-mile Service Warranty</strong> on services paid through GarageTouch</li>
</ul>
<p>
You’re paying for <strong>clean transactions, reduced post-service friction, and member protection</strong>—not exposure.
</p>

Why the Service Fee is 30%?

<p>Because this system replaces <strong>entire cost centers</strong>, not just lead generation.</p>

<p>For most shops, growth usually means:</p>
<ul>
<li>Paying for marketing that doesn’t convert cleanly</li>
<li>Spending admin time on scheduling, updates, and follow-ups</li>
<li>Chasing payments or absorbing chargebacks</li>
<li>Handling disputes that burn time and goodwill</li>
</ul>

<p>
GarageTouch consolidates those costs into a single operating layer.
The 30% Service Fee funds:
</p>

<ul>
<li><strong>Owned demand</strong> (members and fleets, not paid leads)</li>
<li><strong>Vehicle-level routing</strong> that reduces bad jobs</li>
<li><strong>Human Service Advisors</strong> who prevent and resolve issues</li>
<li><strong>Closed-loop payments</strong> with automatic payout</li>
</ul>

<p>
For many providers, the net economics are comparable—or better—than acquiring and servicing the same work independently,
with significantly less overhead and risk.
</p>

<p class="gt-pricing-why__closing">
This is not a markup on your work. <br />
It’s the cost of running the system that keeps the work clean.
</p>

Is the 30% fee negotiable?

No.

The Service Fee is fixed to ensure the system operates consistently across vendors. Variable or negotiated fees would reintroduce marketplace dynamics, which this model is designed to avoid.

Do I ever have to pay GarageTouch out of pocket?

No.

GarageTouch collects payment from the customer and automatically pays you net of the Service Fee. There is no separate invoice, remittance, or monthly billing.

Can the Service Fee change later?

No surprise changes.

If pricing were ever adjusted, it would be communicated clearly in advance. GarageTouch Service Providers are not locked into long-term contracts and retain full control over participation.